Within this modern take on Charles Dickens'"A Christmas Carol," Frank Cross (Bill Murray) is just a hugely successful television executive that cold ambition and curmudgeonly nature has driven away the love of his entire life, Claire Phillips (Karen Allen). But after shooting a staff member, Eliot Loudermilk (Bobcat Goldthwait), on Christmas Eve,'' Frank is seen by a succession of ghosts who give him a opportunity to re-evaluate his actions and then right the wrongs of the past.